Effective Date: 03/19/2025

Welcome to Hook Line Leads LLC ("we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from visitors to our website and users of our services.

Information We Collect

IMPORTANT: WE DO NOT SELL YOUR PERSONAL INFORMATION

Personal Information: When you use our website and services, we may collect personal information, such as your name, address, phone number, and email address. We collect this information when you voluntarily provide it to us through contact forms or other means.

HOW WE USE YOUR INFORMATION

We use your information to:

Provide, maintain, and improve our services

Process and fulfill your requests and transactions

Personalize your experience

Communicate with you about updates, services, and events

Respond to your comments, questions, and customer service requests

Monitor and analyze trends, usage, and activities

Detect, prevent, and address technical issues, fraud, and security concerns

Comply with legal obligations

Privacy Policy for A2P 10DLC Campaign

This Privacy Policy outlines how HOOK LINE LEADS LLC (“we,” “us,” “our”) collects, uses, and protects the personal information that you (“user,” “you,” “your”) provide when you participate in our A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging campaigns.

By opting into our messaging campaigns, you agree to the practices described in this Privacy Policy.

Sharing of Personal Information

We may share your information with our partners solely for the purpose of providing you with our services. Mobile information, including text messaging originator opt-in data and consent, will not be shared with third parties/affiliates for marketing/promotional purposes or for any other purpose.

Opt-In Consent

Before collecting your information, we will obtain your explicit consent through an opt-in mechanism. By providing your personal information, you expressly consent to the collection and processing of that information for the purposes outlined in this Privacy Policy.

Information Sharing

Your information will only be shared with our business partners in the event that it helps us provide you with essential business functions. We do not sell, trade, or otherwise transfer your personal information to third parties. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining our services, including sending SMS or email messages to you. These service providers are obligated to maintain the confidentiality and security of your information.

Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of our users or others.

Your Choices

You have the following choices regarding your personal information:

Access and Update: You may access and update your personal information by contacting us at any time.

SMS

Opt-Out: You can opt out of receiving SMS communications from us at any time by texting STOP to opt out to the number you receive SMS messages from.

Help: Text HELP for assistance with SMS messaging.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will take steps to delete that information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website with the effective date.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at: [email protected]. Thank you for visiting Hook Line Leads LLC. Your privacy is important to us, and we are committed to safeguarding your personal information and ensuring that it is used responsibly and securely.