Effective Date: 03/19/2025

Please read these terms and conditions ("terms and conditions", "terms") carefully before using https://hooklineleads.com website ("website", "service") operated by Hook Line Leads LLC ("us", "we", "our").

Conditions of Use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Hook Line Leads LLC only grants use and access of this website, its products, and its services to those who have accepted its terms.

Terms of Service for A2P 10DLC Campaign

This Privacy Policy outlines how HOOKLINE LEADS LLC (“we,” “us,” “our”) collects, uses, and protects the personal information that you (“user,” “you,” “your”) provide when you participate in our A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging campaigns.

By opting into our messaging campaigns, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you opt into our A2P 10DLC messaging campaigns:

Phone Number: To deliver SMS/MMS messages, customer care updates, account notifications, or other similar communications.

Message Interactions: Details such as message updates, message opens, and responses.

Opt-In and Opt-Out Data: Information on when you opt into and out of our campaigns.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

To send SMS/MMS messages, including customer care, or account notification communications. To respond to your requests, such as stop requests or help requests. To improve and optimize our messaging service, including ensuring compliance with carrier and regulatory requirements. To ensure compliance with A2P 10DLC regulations and legal requirements.

3. How We Share Your Information

We may share your personal information with:

Service Providers: We may share your information with third-party vendors or messaging service providers who help deliver the messages. Legal Compliance: We may disclose your information when required by law or regulation to comply with legal requests, such as subpoenas or carrier regulations.

We do not sell or share your personal information with third parties for their own marketing purposes.

4. Your Privacy Choices

Opting Out: You can opt out of receiving messages at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive messages from our campaign. Access and Control: You can request access to the personal information we hold about you or request that we delete it by contacting us at [email protected].

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as is necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our messaging campaigns are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Effective Date” at the top of this policy. Your continued participation in our campaigns following the posting of changes constitutes your acceptance of those changes.

9. Types of messages you may receive:

You may receive messages from HOOK LINE LEADS LLC about upcoming appointments, and general customer care. Message frequency may vary, and message and data rates do apply. You can reply HELP for information or STOP for to be opted out of future messages

Privacy Policy

Before you continue using our website, we advise you to read our privacy policy (click here to view privacy policy) regarding our user data collection. It will help you better understand our practices.

Intellectual Property

You agree that all materials, products, and services provided on this website are the property of Hook Line Leads LLC, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute Hook Line Leads LLC’s intellectual property in any way, including electronic, digital, or new trademark registrations. You grant Hook Line Leads LLC a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact Hook Line Leads LLC in order to come to an agreement.

User Accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content, and cancel orders at our sole discretion.

Applicable Law

By using this website, you agree that the laws of the U.S.A, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Hook Line Leads LLC and you, or its business partners and associates.

SMS Disclosure

Please note that, subject to end-user opt-in, Hook Line Leads LLC will periodically send SMS Customer Care and account notifications. Msg volume may vary. Text HELP for more assistance. Text STOP to unsubscribe. Msg & Data Rates May Apply. Carriers are not liable for delayed or undelivered messages.

Disputes

Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court U.S.A and you consent to exclusive jurisdiction and venue of such courts.

Indemnification

You agree to indemnify Hook Line Leads LLC and its affiliates and hold Hook Line Leads LLC harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

Limitation on Liability

Hook Line Leads LLC is not liable for any damages that may occur to you as a result of your misuse of our website.

Hook Line Leads LLC reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Hook Line Leads LLC and the user, and this supersedes and replaces all prior agreements regarding the use of this website.